General Questions About our Online Training
What is Driver CPC
Driver CPC stands for Certificate of Professional Competence. It’s a qualification that professional bus, coach, and lorry drivers must hold in addition to their vocational driving licence. It’s designed to improve road safety and maintain high standards of driving.
Who needs Driver CPC?
Most drivers who drive HGV over 3.5 tonnes or PCV with 9 seats or more for a living need a Driver CPC. There are some exemptions, which we’ll cover below.
What are the exemptions from Driver CPC?
Exemptions exist, such as if you’re driving for non-commercial purposes, carrying material or equipment you use in your job (and driving isn’t your main activity), undergoing driving lessons, or in certain emergency situations. It’s crucial to check the specific DVSA guidelines to ensure you comply.
How long is Driver CPC valid for?
Driver CPC is valid for 5 years.
What happens if I drive professionally without a Driver CPC?
If you were to be caught driving professionally without a valid Driver CPC as a driver you could be fined £1000. As an operator allowing a driver to do this you could be called Infront of the Traffic Commissioner for a public enquiry
What is the difference between initial and periodic Driver CPC training?
For new drivers obtaining their Driver CPC qualification for the first time, the DQC card is issued automatically once they pass both the theory and practical tests, including the Module 2 and Module 4 assessments. This card is valid for five years. Within this 5 year period, you must do 35 hours of periodic training every 5 years to keep your Driver Certificate of Professional Competence (CPC) to drive a lorry, bus or coach.
National And International Driver CPC
What is a National Driver CPC ?
This is a new, more flexible option introduced for drivers who only drive in the UK.
How many hours is a National Driver CPC ?
You must complete 35 hours of periodic training every 5 years to maintain it.
How long is a National Driver CPC Course ?
An individual National DCPC course is 3.5 hours long. So in a 5 year Period you will have to attend ten, 3.5 hour courses in order to maintain your ability to drive commercially.
Can I mix 3.5 hour courses and 7 hour courses?
Yes. However, lets say you have completed four 7hr courses totalling 28hrs then sit two, 3.5hr courses, you will have a National Drivers CPC. If the final course was a 7hr course bringing you up to 35hrs, then you would have an International Driver CPC. Your previous 28hrs that were 7hr courses would have been accredited for international CPC. But would revert back to National Driver CPC once you sat a 3.5hr course.
Does Transcom National Training Offer National CPC ?
This is something we are looking into, If you think that National Driver CPC is something that suites you better get in touch and we will see what we can do.
About Our Driver CPC Training
What types of Driver CPC training do you offer?
Periodic Driver CPC training. Our courses cover a wide range of modules, including driver hours, vehicle safety, safe loading, and fuel-efficient driving. We also offer specific courses tailored to certain industries or vehicle types.
How long are your Driver CPC courses?
Our periodic training courses are typically delivered in 7-hour modules, contributing to the required 35 hours. We offer flexibility in scheduling, with options for weekday, weekend, for International CPC
Where are your Driver CPC training courses held?
Online using Zoom so you can attend a course anywhere with an internet connection. In the UK or Northern Ireland we can also deliver training at your company premises, providing it meets the required standards.
Are your Driver CPC trainers qualified?
Yes, all our tutors are fully qualified. Gain valuable insights from experienced professionals. Our trainers have a wealth of knowledge in the transport industry and are committed to creating an engaging and informative learning environment where you can develop your skills and confidence.
How much do your Driver CPC courses cost?
Course prices vary depending on the module and location. Online Driver CPC 7hr courses are £45.99
Do you offer any discounts for Driver CPC training?
We offer discounts for block bookings and companies putting multiple drivers through our courses. Contact us to discuss your specific needs.
Booking and Attending a Course
How do I book a Driver CPC course?
You can book online through our website, by phone on 01527 388 094, or by emailing us at contact@transcomnationaltraining.co.uk.
What do I need to bring to the Driver CPC training?
To attend Drivers CPC Training courses you will need to upload your ID. It will need to be a form of in date official ID: Passport, Drivers Licence, Driver Qualification Card, Tachograph Card.
What happens if I need to cancel or reschedule my Driver CPC course?
Please refer to our cancellation and rescheduling policy. We understand that circumstances change, and we’ll do our best to accommodate your needs.
After the Course
How do I get my Driver CPC qualification card (DQC)?
You’ll receive your Driver Certificate of Professional Competence (CPC) card when you’ve done 35 hours of periodic training. The card is sometimes called a ‘driver qualification card’ or ‘DQC’.
You must carry this card whilst driving a lorry, bus or coach professionally.
How do I check my Driver CPC training hours?
You can check your Driver CPC training hours online through the government website using your driving licence number
Transport Manager 5 Day Tutor Led Course (Online)
What Operator CPC courses do you offer ?
Transport Manager CPC for Goods Vehicles: for the Transport Manager CPC qualification for goods vehicles operators
Transport Manager CPC for Passenger Carrying Vehicles: for the Transport Manager CPC qualification for passenger carrying vehicles operators
What sort of learning environment will I be in ?
We deliver all our Operator CPC courses in an online face-to-face approach, led by industry expert tutors in a supportive and stimulating learning environment. This approach provides:
- Direct interaction with experienced trainers: Benefit from personalised guidance, expert insights, and answers to your specific questions.
- Collaborative learning: Engage in discussions with fellow participants, share experiences, and learn from each other.
- Focus on success: Our structured learning environment and expert tuition maximise your chances of passing the Operator CPC exams.
Where are your Driver CPC training courses held ?
Online using Zoom: Learn anywhere. This is perfect for busy professionals or those with unpredictable schedules.
- Accessibility: No geographical limitations. You can access the course and exam from any location with an internet connection.
- Reduced travel time and expenses: Eliminate the need for commuting to a physical location, saving time and money
How long Are the Transport Manager CPC courses ?
Our comprehensive program spans eight days, Plus a dedicated examination preparation day to ensure you are fully prepared and confident for your exams. This focused approach sets us apart from other transport training companies that offer shorter courses. We believe that investing the time to thoroughly cover the material and provide dedicated exam preparation gives you the best possible chance of success.
For both our Transport Manager CPC for Goods Vehicle Operators and PCV Operators courses, delegates must master over 30 individual modules and demonstrate proficiency in key areas to pass their exams. Our extended program allows for in-depth learning and dedicated exam practice, giving you the confidence and knowledge needed to succeed.
Our commitment to your learning journey and exam success is what makes Transcom National Training the ideal choice for your Operator CPC training
How much does an Operator CPC courses cost ?
The course fee of £1299.99 inc VAT for 5 days with an industry expert tutor, examination fees, and a comprehensive home study material pack. This allows you to continue learning and practicing at your own pace outside of the classroom, further reinforcing your understanding and boosting your chances of exam success.
Where do I have to go to sit the exams ?
One of the major benefits of our online Operator CPC courses is the convenience of remote exam proctoring. We utilise SEG Awards’ online proctoring software, which allows you to sit for both the multiple-choice and case study exams from the comfort of your own home or office.
This means:
- No need to travel: You can save time and money by eliminating the need to travel to a test centre.
- Comfortable environment: Take the exam in a familiar and relaxed setting, potentially reducing exam anxiety.
- Secure and reliable: The proctoring software ensures the integrity of the exam process, maintaining a fair and secure testing environment.
With SEG Awards’ online proctoring, you can focus on demonstrating your knowledge and skills without the added stress and inconvenience of traveling to a test center.
How do I book a Transport Manager
- Check exam dates: Refer to the Transport Manager CPC Exam Registration Window listed on our website, or contact us for the latest exam dates and registration windows.
- Plan your course booking: Choose a course start date that allows you to complete the training and be eligible to register for your preferred exam date.
- Contact us: If you have any questions or need guidance on course and exam scheduling, our team is happy to help.
By being mindful of the exam registration windows and planning your training accordingly, you can ensure a smooth and efficient path towards achieving your Operator CPC qualification
About Our Transport Manager 2 day refresher course
Why does a Qaulified Transport manager have to sit a refresher course every 5 years
Transport managers need high-quality, professional knowledge to do their jobs effectively. The role is not a formality; it’s a serious requirement and carries a lot of responsibility. “Office of the Traffic Commissioner 2019”
Holding a Operator’s Licence is a significant responsibility that carries a lot of trust from the Traffic Commissioner. As a licence holder, you’re responsible for ensuring that your transport operation complies with the 11 undertakings of your operator licence, and that your vehicles and drivers are safe and fit for purpose. This 2 Day Transport Manager Refresher Course will help ensure your upto date.
What sort of learning environment will I be in ?
Even in an online environment, we strive to create a supportive and engaging learning experience for our Transport Manager 2 day Refresher course delegates. Here’s what you can expect:
Interactive elements:
- Live sessions: The course is delivered through live online sessions, not just pre-recorded videos. This allows for real-time interaction with the instructor and fellow participants.
- Group discussions: We encourage discussions and knowledge sharing among participants, fostering a sense of community and collaborative learning.
- Q&A sessions: Dedicated time for questions and answers ensures that delegates can clarify any doubts and gain a deeper understanding of the material.
- Experienced instructors: Our industry expert tutors provide guidance, support, and encouragement throughout the course.
Where are your 2 Day Transport Manager Refresher Courses Held ?
Online using Zoom: Learn anywhere. This is perfect for busy professionals or those with unpredictable schedules.
- Accessibility: No geographical limitations. You can access the course from any location with an internet connection.
- Reduced travel time and expenses: Eliminate the need for commuting to a physical location, saving time and money
How long Are the Transport Manager Refresher Courses ?
Our Comprehensive 2 Day Transport Manager Refresher Courses Are held over 2 days Registration Starts at 08:30, the course will start at 09:00 and be completed at 17:00 each day.
How much does a 2 day Transport Manager refresher Course cost ?
Our 2-day Transport Manager Refresher course provides exceptional value at just £160. We believe our combination of expert-led training, comprehensive content, and convenient online delivery makes our course one of the most cost-effective options available.
When will I recive my certificate of attendance ?
Need a certificate of attendance for the Traffic Commissioner or an Operator Licence application? We’ve got you covered! Upon completion of your course, we’ll promptly issue your certificate – no waiting around. You’ll have the documentation you need right away.
How do I book a Transport Manager 2 Day Refresher Course
Just Click and Book we run our Transport Manager 2 Day Refresher courses Thursdays – Fridays, Every Week.
About Our Operator Licence Awareness Training Course (OLAT)
Who Is Operator Licence Awareness Training (OLAT) for ?
This training is essential for anyone involved in the management of a company’s operator licence and those with responsibilities that impact compliance. This includes:
Key decision-makers:
- Company Directors: Those accountable for the overall operation and compliance of the business.
- Senior Managers: Individuals with significant influence over transport operations and compliance procedures.
- Transport Managers: Those directly responsible for the day-to-day management of the operator licence and ensuring compliance with regulations.
Other personnel with compliance responsibilities:
- Operations Managers: Individuals overseeing daily transport operations and driver management.
- Fleet Managers: Those responsible for vehicle maintenance, safety inspections, and compliance with vehicle regulations.
- Driver Managers: Those involved in driver recruitment, training, and ensuring compliance with driver hours and regulations.
- Anyone with designated responsibility for Operator Licence compliance: This could include administrative staff, compliance officers, or other personnel with specific roles related to the operator licence.
What sort of learning environment will I be in ?
We deliver all our Operator CPC courses in an online face-to-face approach, led by industry expert tutors in a supportive and stimulating learning environment. This approach provides:
- Direct interaction with experienced trainers: Benefit from personalised guidance, expert insights, and answers to your specific questions.
- Collaborative learning: Engage in discussions with fellow participants, share experiences, and learn from each other.
Where are your Driver CPC training courses held ?
Online using Zoom: Learn anywhere. This is perfect for busy professionals or those with unpredictable schedules.
- Accessibility: No geographical limitations. You can access the course and exam from any location with an internet connection.
- Reduced travel time and expenses: Eliminate the need for commuting to a physical location, saving time and money
How long Are the Operator Licence Awereness Training (OLAT) Courses?
This one-day Operator Licence Awareness Training course is designed to equip you with the essential knowledge and skills to maintain compliance and operate safely.
Course Schedule: We Schedule (OLAT) Courses every Wednesday.
- Registration: 8:30 AM
- Course Start: 9:00 AM
- Course Finish: 5:00 PM
During this comprehensive one-day session, we’ll cover key topics such as:
- Operator licence undertakings and ongoing compliance
- Roles and responsibilities of key personnel
- Vehicle maintenance and defect reporting
- Driver hours, records, and compliance
- Operator Compliance Risk Score (OCRS) and its implications
- Best practices for managing transport operations
How much does an Operator CPC courses cost ?
At just £110 for the full day, this course offers exceptional value. We believe that high-quality training should be accessible to all, and we’re committed to providing cost-effective solutions without compromising on content or instruction
What is covered in a Operator Licence awareness (OLAT) Course ?
During this comprehensive one-day session, we’ll cover key topics such as:
- Operator licence undertakings and ongoing compliance
- Roles and responsibilities of key personnel
- Vehicle maintenance and defect reporting
- Driver hours, records, and compliance
- Operator Compliance Risk Score (OCRS) and its implications
- Best practices for managing transport operations
How do I book an Operator Licence Awareness Training course
Just Click and Book we run our Operator Licence Awareness Training (OLAT) Course Wednesday Every Week
Transport Manager CPC Home Study
What is the Transport Manager CPC Home Study course?
Our Home Study CPC course is a flexible, self-paced learning option for those pursuing the Transport Manager CPC qualification in either Road Haulage or Passenger Transport (PCV). It includes full tutor support, digital study materials, and online exam booking.
Is the Home Study CPC course suitable for both Road Haulage and PCV?
Yes. We offer the same Home Study format for both CPC Road Haulage and CPC Passenger Transport (PCV). The delivery, tutor support, and access to our eLearning platform are consistent across both specialisms.
Is the Home Study CPC course fully online?
Yes, the entire course is delivered online. You can study at your own pace, access materials from anywhere, and take your exams remotely via secure online proctoring.
How long do I have access to the course materials?
You will have 12 months’ access to our eLearning portal, which includes all CPC course content, practice tests, case studies, and self-assessment tools for either Road Haulage or PCV.
Will I receive support while studying?
Yes. You’ll have direct access to our experienced CPC tutors via phone and email. Whether you’re studying for the Road Haulage or PCV qualification, our team is here to help.
What’s included in the Home Study CPC course package?
Up-to-date study materials
12-month eLearning portal access
Over 1,400 practice questions and 250+ case studies
Tutor support via email and phone
Online exam booking for both Multiple Choice and Case Study tests
Accessibility tools and resources
Who is this course suitable for?
The Home Study CPC is ideal for:
Aspiring Transport Managers in Road Haulage or Passenger Transport
Working professionals seeking flexible qualification
Operators or logistics managers needing formal CPC certification
What is the Home Study + 1-to-1 Video Support package?
This package includes everything in the standard Home Study CPC course, plus eight one-to-one video sessions 1 hour each with a qualified CPC tutor. These sessions cover study planning, topic review, exam preparation, and personalised support.
Are the exams included?
Yes. Your course fee includes online exam booking for both the Multiple Choice and Case Study assessments. Exams are taken online from home or an approved location with full technical support provided.
Is this course officially accredited?
Yes. Our CPC Home Study courses are accredited by SEG Awards and meet all requirements set by the Driver and Vehicle Standards Agency (DVSA) for both Road Haulage and PCV qualifications.
Transport Manager CPC – Online Exam FAQs
Can I take my Transport Manager CPC exams online?
Yes. All Transport Manager CPC exams (for both Road Haulage and Passenger Transport/PCV) can be taken online from the comfort of your home or office. We use a secure remote proctoring system approved by SEG Awards.
What is included with the online CPC exam booking?
Your online exam booking includes:
Registration for both the Multiple Choice and Case Study CPC exams
Full technical setup guidance
Live remote invigilation (online proctoring)
Support before, during, and after the exam session
Are online CPC exams secure and accepted?
Yes. The exams are securely monitored using advanced proctoring software to ensure integrity and fairness. These online exams are fully accredited by SEG Awards
What do I need to take my CPC exam online?
To sit your CPC exams online, you will need:
A quiet, well-lit room
A computer with a webcam and microphone
A stable internet connection
Valid photo ID (e.g. passport or driving licence)
The ability to download secure exam software
We provide full instructions and support in advance.
Can I sit both CPC exams (Multiple Choice and Case Study) online?
Yes. Both the Multiple Choice and Case Study exams are available online and can be booked as part of your course package. You can take them together or on separate days, depending on your preference.
How long do the online CPC exams take?
The Multiple Choice exam lasts 2 hours
The Case Study exam lasts 2 hours and 15 minutes
You will be given clear instructions and a countdown timer during each exam session.
What happens if I experience technical issues during the online exam?
If you encounter any technical problems, the invigilator will assist you live, or the exam can be rescheduled if needed. We also provide a support contact in advance to ensure you’re fully prepared.
If you encounter any technical problems, the invigilator will assist you live, or the exam can be rescheduled if needed. We also provide a support contact in advance to ensure you're fully prepared.
No — the content, structure, and assessment criteria are exactly the same as in test centres. The only difference is the convenience of sitting the exam at home with secure monitoring.
Can I book a single CPC exam if I only need to resit one?
Yes. If you need to resit only one part of the Transport Manager CPC exam — either the Multiple Choice or the Case Study — you can book it individually. You don’t need to retake both exams unless required. This applies to both Road Haulage and Passenger Transport (PCV) pathways.
We offer flexible online booking options to suit your needs, with full technical support and remote invigilation included.
Contact Us
How can I contact Transcom National Training if I have more questions?
You can reach us by phone on 01527 388094 or Email support@transcomnationaltraining.co.uk
