New Transport Manager Course — Practical Transport Manager Training, Live on Zoom The TM Role Readiness Programme by Transcom National Training
Passing the Transport Manager CPC proves you know the law. This course teaches you the job. Two days of live, scenario-led training for newly qualified transport managers, returning TMs and restricted operator licence holders — plus a complete policy & procedure template pack so you can hit the ground running from day one.
Just passed your CPC and wondering what's next? Read: the real responsibility begins now .
You've Passed the Transport Manager CPC. Now What?
The CPC exam tests legislation. It does not prepare you for a driver refusing a tachograph download, a known defect minutes before dispatch, or commercial pressure to "just get it done". Most transport managers only get the rules properly contextualised years later — usually at a transport manager refresher course — after they've already carried legal responsibility for some time.
This new transport manager course closes that gap early. Two days of live, practical transport manager training built around one question: "I have the qualification — how do I actually run a compliant operation?" You leave with the judgement to make defensible decisions under pressure, and the documentation to evidence continuous and effective management from your first day named on an operator licence.
2026 Course Dates — Live Online Cohorts
Runs Monday–Tuesday in the last week of each month, live on Zoom, 09:00–16:30. Places are limited per cohort to keep the training interactive.
Planning ahead? January 2027 dates can be requested directly.
Price: £325 Including VAT — Everything Included
Comparable practical transport manager courses cost £420+ and still send you home to write your own policies. Ours is £325 all-in, with the template pack included — and it's typically less than the cost of a single prohibition, vehicle detention or compliance-related lost day.
| What you get | Included |
|---|---|
| 2 full days of live, tutor-led training on Zoom (14 hours) | ✓ Included |
| Complete policy & procedure template pack (editable digital documents) | ✓ Included |
| Scenario-led workshops on your own operation's risks | ✓ Included |
| Digital course materials & reference resources | ✓ Included |
| CPD certificate of completion | ✓ Included |
| Hidden extras, travel, hotels | None — it's online |
Booking two or more delegates? Operators placing several new transport managers or supervisors on the course should contact us for group rates.
Who This Practical Transport Manager Training Is For
🎓 Newly qualified transport managers
Just passed your TM CPC and about to be named on an operator licence? Learn exactly how to apply the systems and procedures the exam only described — before enforcement scrutiny tests them for you.
🔄 Returning transport managers
Been out of the role for a few years? OCRS, earned recognition, remote tacho downloads and DVSA expectations have all moved on. Rebuild current, practical confidence in two days.
🚛 Restricted operator licence holders
Running vehicles on a restricted licence without a qualified TM? You carry the same compliance obligations. Learn the systems the Traffic Commissioner expects — and leave with the policies to prove it.
Still studying for the qualification? Start with our Transport Manager CPC course options and come back when you've passed.
Included: The Complete Policy & Procedure Template Pack
Most delegates tell us the hardest part of the first months isn't knowing the rules — it's building the paperwork that proves you're applying them. So we give it to you. Every delegate receives a full template pack of the policies and procedures a compliant operation needs, worked through live on the course so you understand how to adapt each one to your fleet.
📁 What's in the pack
Supplied as editable digital documents. Adapt them on day two with guidance from your trainer, and leave with DVSA-ready documentation — not a to-do list.
What the Course Covers
Day 1 — The Legal & Operational Reality
- ✓Your responsibilities, undertakings & reputeWhat "continuous and effective management" actually looks like day to day — and how the Traffic Commissioner judges it.
- ✓Drivers' hours oversight in practiceSpotting patterns, management failure indicators, and how to intervene before an infringement becomes a trend.
- ✓Roadworthiness & maintenance systemsEvidence expectations, escalation pathways, PMI oversight and where licences get put at risk.
Day 2 — Applying Compliance Under Pressure
- ✓Scenario-led decision makingRealistic situations where commercial pressure clashes with legal duty — practise defensible judgement before it counts.
- ✓DVSA encounters, audits & investigationsHow scrutiny develops, what inspectors prioritise, and how to stop an issue escalating to formal action.
- ✓Build your compliance fileWork through the template pack with your trainer and adapt it to your own operation.
Delivered Live on Zoom — From Anywhere in the UK
- ✓Live and tutor-ledReal trainer, real questions, real discussion — not pre-recorded e-learning.
- ✓Monday & Tuesday, 09:00–16:30Two consecutive days in the last week of each month. No travel, no hotel, no nights away.
- ✓Small, interactive cohortsPlaces are deliberately limited so every delegate can work through their own operation's scenarios.
- ✓Simple requirementsA laptop or PC with webcam, microphone and a stable connection. Joining instructions sent on booking.
Your Trainer
Gareth Wildman — Transcom National Training
Gareth delivers Transcom's transport manager CPC, refresher and OLAT training to operators and transport managers across the UK. His sessions are known for being interactive and grounded in operational reality — the situations, pressures and enforcement expectations transport managers actually face, not textbook theory. You'll spend two days working through real scenarios with the person who wrote the course.
"The interactive nature of Gareth's presentation style is undoubtedly the reason I would recommend this course. A good value course delivered with accuracy and confidence."
New Transport Manager Course — FAQs
I've just passed my Transport Manager CPC. Why would I need more training?
Because qualification is not the same as readiness. The CPC proves you understand legislation; it doesn't prepare you for real situations where commercial pressure, defects, drivers and enforcement risk collide. This course bridges the gap between passing the exam and running a compliant operation — with the documentation to match.
Is the course really delivered on Zoom?
Yes — two full days (09:00–16:30), live and tutor-led, from anywhere in the UK. It's interactive training with discussion and scenario work, not pre-recorded e-learning. You just need a laptop or PC with a webcam and microphone.
What exactly is in the policy and procedure template pack?
Editable templates for the core documentation a compliant operation needs: drivers' hours and working time policy, tachograph and infringement procedures, defect reporting, maintenance planning, licence checking, driver handbook, escalation procedures and a TM oversight evidence structure. You work through them on the course and adapt them to your own fleet.
Do I need to have my CPC to attend?
No. The course is built for newly qualified transport managers, but returning TMs and restricted operator licence holders without a formal qualification get the same value — you carry the same compliance obligations and need the same systems.
When is the best time to attend?
Ideally before your first day as a named transport manager, or within your first few months. The highest-risk period is the start — when you're legally accountable but still building practical confidence.
Does this count towards CPD?
Yes. You receive a certificate of completion, and the two days provide demonstrable evidence of CPD aligned to transport manager responsibilities — oversight, risk management and accountability.
Is there an exam at the end?
No. This is practical, scenario-based development focused on professional judgement and defensible decision-making — not memorising textbook answers.
How is this different from the refresher course or OLAT?
The 2-day refresher is periodic CPD for established TMs. OLAT covers operator and director-level licence awareness. This course is role training — how to actually do the TM job, with the documentation included.
Should employers put newly appointed transport managers through this?
In many cases, yes. If you're naming a newly qualified TM on your licence, the business is relying on them to protect its compliance systems and regulatory standing from day one. Group rates are available for multiple delegates.
This course supports professional development. It does not replace statutory requirements or the Transport Manager CPC qualification.
