Driver CPC Check: How to Check Your CPC Hours Online (GOV.UK) — and what to expect
Author: Gareth Wildman — Director & Lead Transport Compliance Trainer, Transcom National Training
This page helps drivers understand what they will see when using the official government service to check Driver CPC periodic training hours — plus the most common issues and how to fix them.
Useful next steps (drivers usually ask these next)
Short, practical answers — no fluff.
What you can do using the official service
Once you’re logged in, you can:
- Check how many Driver CPC hours you’ve completed in the current 5-year period
- View completed course dates and module titles
- Confirm your progress toward the required 35 hours
- See when your next Driver CPC card is due to be issued
- Create a temporary password for an employer to view your record
- View an employee’s training record with permission
What you’ll need
Have these details ready before you start:
Use the 16-character number shown on your photocard licence.
Use the exact postcode held on your DVLA licence record.
After registering, a password is sent by post to the address on your licence, often within around 3 working days.
Common issues drivers see (and what it usually means)
These problems are common and usually fixable without panic.
My recent training isn’t showing yet
This is typically an upload delay. If training is not showing after several working days, contact the training centre first.
The course title looks wrong / missing details
This is usually a data-entry issue from the training centre. Keep your booking confirmation and any attendance evidence.
I can’t register / it says it can’t find me
Most often this happens when no periodic training has been recorded yet. Registration normally works only after your first completed CPC day is on the system.
I drive internationally — does it matter?
Yes. The type of training can matter depending on where you drive. Do not guess — use GOV.UK guidance and choose training that fits your work.
Didn’t receive your password letter?
If it hasn’t arrived after a few working days, contact the correct authority:
England, Scotland & Wales
Contact DVSA:
- Email: cpcre@dvsa.gov.uk
- Phone: 0300 123 7721 (Mon–Fri, 8am–5pm)
If you’re short of your 35 CPC hours
If the official record shows you’re short of the required 35 hours in the current 5-year period, the remedy is completing additional periodic training with an approved centre. If your deadline is close, book a course date now to avoid a last-minute compliance problem.
- ✅ 7-hour modules (JAUPT approved)
- ✅ Live interactive delivery
- ✅ Same-day DVSA upload processing
Useful next steps & related guides
For drivers, operators and transport managers:






